Collecting Feedback From Your Students

Survey Modules allow you to create your own feedback forms and surveys, to hear opinions directly from your Students. You may enter a prompt about the sort of insight that you're looking for, and are able to choose how Students can leave that feedback--for example, a star rating, a short or long text answer, as well as multiple choice/select options. You can build your survey module as you see fit, to help you get the most feedback from your Students! 

In this guide, we'll be going over how to create a Survey Module and add it to your Course, what the Student experience of said module looks like, as well as how you're able to review the survey feedback. 

In this article


Creating a Survey Module

Let's now go through how to create a Survey Module!

  1. From the Admin Dashboard, select Courses, then choose Survey under the Modules header
  2. Click +Create Survey Module
  3. Enter a Title for the module
  4. Add a Description if you'd like. This is a good place to add a brief description of the feedback that you're hoping to gather from Students. The text editor does allow for content formatting, as well as custom HTML to make it look and feel however you'd like. You can even embed images, videos, or social media posts to enhance your evaluation.
  5. Now, you can build your Survey Form. There are six types of feedback forms you can create. All of them can be set to be required in order to complete the Module. Let's take a look at each type of form:
    1. The Text Form allows Students to respond to a question in a short written answer.
    2. The Text Area Form is similar to the Text Form, but affords more space to the Student to allow for longer written answers.
    3. The Rating Form will allow you to pose a question using a star rating system. Response options are Oops, Disappointed, Normal, Good, and Great. 
    4. The Single Select Form gives the Student a chance to select one answer from a multiple choice question.
    5. The Multiple Select Form is similar to the Single Select Form, but allows a Student to select more than one response from a multiple choice question. 
    6. The Drop Down Form displays a multiple choice question as a drop down list. It's essentially a style variation of the Single Select Form. 
  6. You are able to add multiple questions and types of questions to your Survey. Select the type of form you want for a question, and then click Add Field.
  7. Then, enter in the question/prompt for each field, and the options as well if you have selected Multiple Select, Dropdown, or Single Select
  8. Once the field has been added, you can choose if it will be required for the student to fill out by toggling "Is Required" to on:
  9. Click Save Module when you are done building your Survey
  10. Add Your Evaluation Module to Your Course

When you have finished creating your Evaluation Module, you will need to add your Module to your Course. This can be done on the Curriculum page of your Course, and is explained in the section below. 


Adding a Survey Module to a Course

Now that your module has been created, you can add it to the Course or Courses so that it is accessible to Students:

  1. From the Admin Dashboard, choose Courses, then All Courses
  2. Find the Course you want to add the Module to, and click the three-dot action menu. Select Edit
  3. Click the Step 2: Curriculum tab
  4. Click "Add Module" and then opt to "Select an existing module from the list"
    1. search the drop-down menu for your Module name, and select it.
    2. Once the Module is added to the bottom of your course list, you have the option of entering the Edit Module page to make changes to its content or removing the module from the course.
  5. Click and drag the modules to rearrange them in the order they should be presented in the course. This involves placing the modules in a suitable order along with the sections if used.
  6. You have the option to:
    1.  Lock the Module, which forces a student to complete it before being able to move on to the next module in the course
    2. Set the availability of the Module, which allows you set a date when the module will be available to a student.  This gives an Admin or Instructor the control to make modules available to students over time or to restrict a student from completing the course too quickly.
    3. You can also set a minimum amount time spent in the module that the student must abide by in the Module before being allowed to move on to the next module. 
  7. Save your course changes by clicking Update Course in the upper right corner. If you get distracted or navigate to another section of the platform, changes may not be saved if you do not update before leaving a page you have made changes to.

Please see this guide for the full details of Creating and Updating a Course.


Student Experience of a Survey Module

The Student will see the description of the Survey Module at the top of the page, and will then be able to complete each feedback form and then hit Submit at the bottom of the page.  Submitting the forms lock in their response, and there is no way for them to edit their answers later.

The Module will be marked as complete when the Student submits their response.


Reviewing Survey Feedback

Student feedback can be reviewed either individually or as a spreadsheet containing responses from every Student in the Course via the Survey Report. 

Individual Feedback

To find an individual Student's feedback, follow these steps:

  1. From the Admin Dashboard, select Courses, then All Courses
  2. Find the Course you want to view the Student's feedback for, and click the three-dot menu and opt to Manage
  3. Next to the Student you want to view, click the three-dot action menu and select View Progress
  4. On the View Progress page, find the Survey Module and select View Response. 

You may also view the Student's feedback by first heading to their profile via Users>All Users. Then click the three-dot menu, and choose to Manage Courses. Then, you can click the three-dot action menu once more next to the Course of your choosing and opt to View Progress. 

All Student Feedback via Survey Report

You may also export a bulk report of Student's Survey responses. This Excel report will include:

  • Student ID
  • Student Name
  • Email
  • Course Name
  • Question
  • Response

You can access this report from the Course Listing, or via Reports. 

Via Course Listing:

  1. From the Admin Dashboard, select Courses, then All Courses
  2. Find the Course you want to view Survey responses for, and click the three-dot action menu. Select View Survey Report. 
  3. This will bring you to the Survey Report for that Course. To export the responses, click the carat icon to expand the response and click Export Results: 

Via Reports:

  1. From the Admin Dashboard, select Reports
  2. Choose Survey Report
  3. Click the Course you want Survey Results for, and click Export Results.