Offering Discount Codes/Coupons
Be sure to review our overview of eCommerce Setup guides: Introduction to eCommerce
Coupons allow you to offer a discount for a targeted audience, the general public, or even a single person.
This guide will explain how to enable and create coupons, and how coupons are applied in the checkout process.
In this article
To use coupons, you must first enable the Apply Coupon option on the Checkout page.
Coupon settings can be found in the dashboard at eCommerce > Settings
In general settings, Enable Coupon must be turned on for the Apply Coupon section to appear on the Checkout page.
Create a Coupon
Coupons are found in the dashboard at eCommerce > Coupons.
To create a new coupon, select the Add Coupon button to head to the Create Coupon page.
The code is what a user will enter on the Checkout page to apply the coupon. It is what you need to share with users to give them access to the discount.
Choose a unique code that can be shared with your target audience of potential users.
Notes are a space to store internal information regarding why the coupon was created, and the audience the coupon is targeting.
There are two types of coupon to choose from: a fixed cart discount or a percentage discount.
Fixed Cart Discount a set currency amount discount, i.e $25 off the total purchase.
Percentage Discount a total purchase percentage discount, i.e. 20% off the total purchase.
Add the amount of the coupon you would like applied to checkout. This number can be applied to either a currency amount or a percentage, depending on the coupon type you selected.
Coupon Expiry Date
Add a date for the coupon to expire. Leaving this field blank will allow the coupon to be used indefinitely.
Enter Allowed Emails
You can limit the coupon to a whitelisted group of email addresses. This is helpful when creating a coupon for an individual person or small group of users, separated by commas.
It's also possible to limit the coupon to a specific domain. Using an asterisk, i.e. *@company.com will allow anyone with a company.com email address to use the coupon.
Set the number of users allowed to apply this coupon before it expires.
Leaving this field blank will allow an unlimited number of users to apply this coupon.
All coupons are found in the dashboard at eCommerce > Coupons
From there you'll be able to view, edit, and delete all your coupons.
Coupons and the Checkout Process
On the Checkout page, the coupon is entered in the Apply Coupon field.
When accepted, it will appear in the shopping cart between the subtotal and the total.
If the wrong coupon code is used, an error will alert the user.
Up next, you'll want to review our guides on creating Products, building out your Course Catalog, and learning all the aspects of the checkout process: