Offering Discount Codes/Coupons

Be sure to review our overview of eCommerce Setup guides: Introduction to eCommerce

Coupons allow you to offer a discount for a targeted audience, the general public, or even a single person.

This guide will explain how to enable and create coupons, and how coupons are applied in the checkout process.

In this article

Enable Coupons

1

To use coupons, you must first enable the Apply Coupon option on the Checkout page.

2

Coupon settings can be found in the dashboard at eCommerce > Settings

3

In general settings, Enable Coupon must be turned on for the Apply Coupon section to appear on the Checkout page.

Create a Coupon

1

Coupons are found in the dashboard at eCommerce > Coupons.

2

To create a new coupon, select the Add Coupon button to head to the Create Coupon page.

Code

The code is what a user will enter on the Checkout page to apply the coupon. It is what you need to share with users to give them access to the discount.

Choose a unique code that can be shared with your target audience of potential users.

Notes

Notes are a space to store internal information regarding why the coupon was created, and the audience the coupon is targeting.

Coupon Type

There are two types of coupon to choose from: a fixed cart discount or a percentage discount.

Fixed Cart Discount a set currency amount discount, i.e $25 off the total purchase.

Percentage Discount a total purchase percentage discount, i.e. 20% off the total purchase.

Coupon Amount

Add the amount of the coupon you would like applied to checkout. This number can be applied to either a currency amount or a percentage, depending on the coupon type you selected.

Coupon Expiry Date

Add a date for the coupon to expire. Leaving this field blank will allow the coupon to be used indefinitely.

Enter Allowed Emails

You can limit the coupon to a whitelisted group of email addresses. This is helpful when creating a coupon for an individual person or small group of users, separated by commas. 

It's also possible to limit the coupon to a specific domain. Using an asterisk, i.e. *@company.com will allow anyone with a company.com email address to use the coupon.

Usage Limit

Set the number of users allowed to apply this coupon before it expires.

Leaving this field blank will allow an unlimited number of users to apply this coupon.

Manage Coupons

All coupons are found in the dashboard at eCommerce > Coupons

From there you'll be able to view, edit, and delete all your coupons.

Coupons and the Checkout Process

1

On the Checkout page, the coupon is entered in the Apply Coupon field. 

2

When accepted, it will appear in the shopping cart between the subtotal and the total. 

3

If the wrong coupon code is used, an error will alert the user.

Next Steps

Up next, you'll want to review our guides on creating Products, building out your Course Catalog, and learning all the aspects of the checkout process: