Automated LMS Emails

Before viewing this guide, please review these prerequisite guides:

Automated LMS emails are triggered by a Student's coursework. When a Student submits work that needs to be graded by an Instructor, an email will be triggered by the Student's completion of that Course module. Once an Instructor evaluates the submission and assigns a grade if necessary, another automated email will be triggered, alerting the Student that their evaluation has been completed. 

This guide will cover the different types of automated LMS emails, when they are sent, and what steps to take as both a Student and an Instructor. 

In this article

LMS Emails

There are six different types of LMS emails. One alerts a Student that they have been enrolled in a new Course. The other five emails are communications between Students and Instructors while a Student is completing modules in a Course. Quiz, Discussion, and Assignment modules could require a response submitted by a Student that needs to be evaluated by an Instructor. These automated emails will keep both parties aware of any updates in their Course. 

Enable Emails

Each type of automated email must be enabled before it will be sent automatically.

The enabled button must be toggled on for both Primary Recipient or Other Users to be Notified, if you plan on using either.

Keep in mind that emails need to be enabled for the Primary Recipient and for Other Users to be Notified, if you plan to use any combination of those two options.

Recipients

There are three different types of recipients who can be named to an automated LMS email: the Primary Recipient, Other Users to be Notified, and CC'd Recipients.

Primary Recipient

Each automated email is sent to a Primary Recipient. Depending on the email type, the default Primary Recipient is either the Student taking the Course, or the Instructor of the Course, listed as the Course Author, found in the dashboard at Courses > All Courses.

This chart shows who is set as the default Primary Recipient by LMS email type:

CC'd Recipients

You can also CC other email addresses to receive these messages if you wish. The addresses can be added to the CC field, separated by commas. 

Other Users to be Notified

Each automated email type also has an option to send a message to Other Users to be Notified.

These other users must be added to the CC field. 

The Other Users to be Notified message uses a separate email template from the Primary Recipient message. It's possible to customize this message in any way you wish. It's generally recommended for the Other Users message to be set up for internal use, and sent to an accounting team for recordkeeping, for example.

Course Enrollment

Course enrollment emails are sent to a Student as soon as they are enrolled in a Course. This automated email is triggered by both a Student purchasing a Product through a Course Catalog, and an Admin manually enrolling a Student in a Course.

Course Enrollment Email Template

Here is the provided sample course enrollment email template. You are free to customize this in any way you wish, including using shortcodes:

Student Experience of Course Enrollment Email

And here is what a Student will see in their inbox:

Quiz Submission

When a Quiz module has been completed by a Student, the Instructor can choose to receive an automated email to keep track of their progress through the Course.

Quiz Submission Email Template

Here is the provided sample quiz submission email template. You are free to customize this in any way you wish, including using shortcodes:

Instructor Experience of Quiz Submission Email

And here is what an Instructor will see in their inbox:

Discussion Submission

For more information on Instructor evaluation of discussion comments, please review our guide: Evaluating Student Comments

When a Student has submitted a comment in a Discussion module, the Instructor will be alerted so they can evaluate it.

Discussion Submission Email Template

Here is the provided sample discussion submission email template. You are free to customize this in any way you wish, including using shortcodes:

Instructor Experience of Discussion Submission Email

And here is what an Instructor will see in their inbox:

Assignment Submission

For more information on Instructor evaluation of assignments, please review our guide: Evaluating Student Assignments

When a Student submits a response in an Assignment module, an automated email is triggered so the Instructor knows to evaluate it. 

Assignment Submission Email Template

Here is the provided sample assignment submission email template. You are free to customize this in any way you wish, including using shortcodes:

Instructor Experience of Assignment Submission Email

And here is what an Instructor will see in their inbox:

Assignment Evaluation

Once an Instructor completes their evaluation of the Student's response in the Assignment module, the Student will be sent an automated email letting them know they can view their evaluation, including a grade and/or Instructor's comments.

Assignment Evaluation Email Template

Here is the provided sample assignment evaluation email template. You are free to customize this in any way you wish, including using shortcodes:

Student Experience of Assignment Evaluation Email

And here is what a Student will see in their inbox:

Assignment Rejection

If an Instructor evaluates a Student assignment and selects the Reject option, an assignment rejection email will be triggered and sent to the Student to let them know they will need to go back to the module and re-submit a new response to the assignment.

Assignment Rejection Email Template

Here is the provided sample assignment rejection email template. You are free to customize this in any way you wish, including using shortcodes:

Student Experience of Assignment Rejection Email

And here is what a Student will see in their inbox:

Next Step

Up next, learn about our automated eCommerce emails. They will notify you that new orders have been completed, and alert customers if a failed payment has occurred: