Configuring Automated Email Settings

For more information on automated emails, please review our guide: Introduction to Automated Emails

Automated emails general settings help you design the look and feel of each message sent to your users. You can set the information a user will see in their inbox, and customize the colors and logo displayed with each message. 

This guide will walk you through your general settings options.

In this article

Email Settings

Email settings are found in the dashboard at Settings > Email

General Settings

General Settings apply to all automated emails, and help enhance the look and feel of the email that will be received. This is where you will choose a name an email address to appear on automated emails, as well as the logo and custom colors in your message.

From Name

The From Name will be the name that appears in a user's inbox and in the From field of the message.

The From Name as a user would see it in their inbox:

From Email

The From Email is the email address that appears in a user's inbox and in the From field of the message.

Reply-to Email

If your From Email address is not being monitored for message replies, you have the option of including a Reply-to Email, where your users can reach someone on your team.

Header Logo

You can include a company logo to appear at the top of your automated emails. By default, this will be the logo you have saved as your platform's Site Logo and Mobile Logo, which is found in the dashboard at Branding > Logos & Colors

If you would prefer a custom logo to appear on your automated emails, you can add the URL of your image to the Custom Header Logo field.

Custom Colors

You have the option to customize the colors of the email message body. By default, these will be the colors you have chosen for the platform Brand Colors, which can be found in the dashboard at Branding > Logo & Colors

You are free to select a custom color for each of the following options: 

  • Header Background Color
  • Background Color
  • Body Background Color
  • Body Text Color

Next Step

Up next, learn how to customize the layout of your automated emails, and how to use shortcodes to personalize your messages: