Platform Announcements

Announcements can be sent to users in the platform at any time. These messages can contain important information about a Course a Student is currently enrolled in, or a change in policy for the platform. They can also serve as an advertisement, alerting users to upcoming new Courses and possibly including a coupon code. The announcement feature is a clear and simple way to communicate with your users directly, and you can use it any way that best suits your needs.

In this article

Announcements

Announcements can be found in the dashboard at Settings > Announcement

Creating an Announcement

On the Announcement page, you can create a new Announcement by selecting Create Announcement.

Heading

Choose a heading. This will be displayed as a subject line for your users who view it. 

Content

You can add any message you wish to the Content section. This includes rich media like images and embedded videos, which can be added through the HTML editor.

Active Until

Set the date for when you would like the announcement to expire. After that date, users will lose access to view it.

Send To

Select your audience in the Send To section. You can choose to send the announcement to all your users, a specific list of users, or all the users currently enrolled in a specific course.

User Experience of Announcements

Users who are sent an announcement will be alerted of it in two ways: inside the platform, and by an automated email. 

Automated Email

For more information on automated emails, please review our guide: Introduction to Automated Emails

Every user included in the audience of an announcement will be sent an automated email notification. This will make sure they see your message, even if they haven't logged in to the platform lately.

The automated email will look like this by default, but this entire message can be customized.

Announcement Icon

Inside the platform, users will be alerted to announcements through a bell icon in the top right corner of every page. The red dot will let them know that a new announcement is available. 

When opened, the announcement icon will display the sender, date, and heading of the newest announcement.

Announcement page

A user can access all of their available announcements through their dashboard at Announcements.

The Announcements page will contain all available announcements. These will be kept in this location for reviewing until they expire and are removed from the page.

Opening an announcement will allow the reader to view the entire message.