Managing Student Certificates

For more information on creating a certificate and adding it to a Course, please review our guide: Using Certificates of Completion in the Platform

Be sure to review our overview of users: Introduction to Users

Receiving a certificate is a great way of rewarding your students for the completion of a course. They can use it to show their knowledge or expertise on a topic, or to verify credits for their continuing education requirements.

This guide will show you where to find awarded certificates, and how to manually award a certificate. If you are looking to learn more about creating a certificate, adding dynamic fields, and linking it to a course, be sure to check out our Using Certificates of Completion in the Platform article.

In this article

Managing Certificates

1. Certificates for an individual Student can be found through the All Users page, by heading to Users > All Users in the Sidebar of the Admin Dashboard.

2. Locate the Student in question and use the Actions menu to select  View Certificates.

3. On the Certificates page of the Student, you will find all of the certificates they have earned from the courses, and you can download a copy of the certificate, edit the issuance date (via the Edit Certificate button), or even delete the certificate from the Student account.

Manually Awarding a Certificate

It is also possible for a Student to be awarded with a certificate without or before completing the Course. This is more of an administrative function to cover for potential scenarios where the student should have received a certificate after all (for example, they failed the final Quiz with 65% instead of the required 70% but you still feel they deserve the certificate). There are two methods here: (1) identifying the student and going to Manage Courses, or (2) identifying the Course first, and locating the student in question. Below we discuss option 2.


The list of Students enrolled in a Course can be found on the Manage Course page. The Manage Course page can be found by navigating to the All Courses page using the Sidebar of the Admin Dashboard;                                                                                                                                 

and then selecting the name of your Course from the list, or using the Actions menu to select Manage Course.

There is another way to select Manage Course by hovering over the course name.


On the Manage Course page, locate the Student, open the Actions menu, and select Assign Certificate.


You also have the option of downloading a copy of the certificate from the Actions menu on the Manage Course page, once the student has actually been issued a certificate.


After assigning the certificate to the student, she will be able to view or download a copy of their certificate on the My Certificates tab of their Student Dashboard.